Privacy Policy

Last updated:

1. Introduction

This Privacy Policy describes how Glyxthordriz ("we," "us," "our"), operating the website glyxthordriz.world ("Website"), collects, uses, discloses, and protects personal information you provide when using our services or submitting an inquiry.

We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial legislation, and the European Union's General Data Protection Regulation (GDPR) where applicable to EU residents.

2. Data Controller / Organization Contact

3. Personal Information We Collect

We collect only the personal information necessary for the stated purposes:

• Identity data: full name.
• Contact data: email address, phone number (optional).
• Communication data: the content of your message or inquiry.
• Technical data: IP address, browser type and version, device type, pages visited, referring URL, and session duration — collected automatically via server logs and analytics tools.
• Cookie data: preferences and identifiers stored in cookies, subject to your consent. See our Cookie Policy.

4. Purposes and Legal Bases for Processing

We process personal information for the following purposes:

• To respond to your inquiry — legal basis: performance of a pre-contractual or contractual relationship; legitimate interest.
• To fulfil your product order — legal basis: performance of a contract.
• To improve website performance — legal basis: legitimate interest (analytics cookies, subject to consent where required).
• To send marketing communications — legal basis: your explicit consent. You may withdraw consent at any time.
• To comply with legal obligations — legal basis: compliance with applicable law (PIPEDA, GDPR, Canadian tax and consumer law).

5. Data Retention

We retain personal information for no longer than necessary for the purposes described:

• Inquiry and order records: up to 7 years (in line with Canadian accounting and tax obligations).
• Marketing consent records: until consent is withdrawn, plus 1 year.
• Technical/server logs: up to 12 months.
• Cookie identifiers: as described in our Cookie Policy per category.

6. Disclosure of Personal Information

We do not sell your personal information. We may share it with:

• Service providers acting as data processors (e.g. hosting, email delivery, analytics) — under data processing agreements requiring equivalent protections.
• Law enforcement or regulatory authorities — only if required by applicable Canadian law or a valid legal process.
• Business successors — in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

7. International Data Transfers

If we transfer personal information outside Canada or the European Economic Area, we ensure equivalent protections are in place through standard contractual clauses or equivalent safeguards as recognized under PIPEDA and GDPR.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion (erasure): request deletion of your personal information, subject to legal retention obligations.
• Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of prior processing.
• Data portability (GDPR): request your data in a structured, machine-readable format.
• Object to processing: object to processing based on legitimate interests.
• Lodge a complaint: with the Office of the Privacy Commissioner of Canada (OPC) or, for EU residents, the relevant supervisory authority in your country.

To exercise any of these rights, please contact us at the details in Section 2. We will respond within 30 days.

9. Security Measures

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, or disclosure. These include HTTPS encryption, restricted access controls, and regular security reviews. No method of transmission over the internet is entirely secure; we cannot guarantee absolute security.

10. Cookies

We use cookies and similar technologies. For full details, see our Cookie Policy. You can manage your preferences via the cookie consent banner or your browser settings.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of the Website after a material change constitutes acceptance of the revised policy.

12. Contact Us

For any privacy-related questions or to exercise your rights, contact our Privacy Officer at the details provided in Section 2.